Shipping policy

Shipping Policy

Thank you for shopping at TUMI Genomics! We strive to provide a smooth and efficient shipping experience. Please review the following information regarding our shipping policies.

 

Processing Time:

 

Orders are typically processed within 02 business days. Processing time may be longer during peak seasons or holidays. You will receive a notification when your order has shipped.  

Shipping Rates:

Shipping rates are calculated at checkout based on the weight and destination of your order. We offer UPS Ground, UPS 2nd Day Air and UPS Next Day Air services. You can view the shipping cost before completing your purchase.
 

Shipping Destinations:

We currently ship Worldwide. Please contact us to inquire about shipping availability.
 

Estimated Delivery Time:

Estimated delivery times vary depending on your location and the chosen shipping method. You can typically expect your order to arrive within 1 to 5 business days after it has shipped. Please note that these are estimates, and actual delivery times may vary.
 

Order Tracking:

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.  
 

Shipping Issues:

If you experience any issues with your shipment, such as delays, damaged items, or lost packages, please contact us immediately at sales@tumigenomics.com or 720-807-8864. We will do our best to resolve the issue promptly.
 

International Shipping:

For international orders, please be aware that you may be responsible for any customs duties, taxes, or import fees imposed by your country. These charges are not included in the shipping cost and are your responsibility.
 

Changes to this Policy:

We reserve the right to modify this shipping policy at any time. Any changes will be posted on this page.
 

Contact Us:

If you have any questions regarding our shipping policy, please contact us at sales@tumigenomics.com or 720-807-8864